New Product Warranty

This warranty applies to the original purchaser only and is non-transferrable. This warrantly is only applicable to new Atlantas Marine or VideoRay products. Contact Atlantas Marine for information regarding warranty extension and warranty availability for transferred ownership.

Subject to the limitations and/or exclusions specified herein, Atlantas Marine or VideoRay will repair or replace, at its expense and at its option, any system or component, which in normal use has proven to be defective in material or workmanship within two (2) years of the date of purchase.

For claims that are authorised under the provisions of this warranty during the first year of the warranty period, Atlantas Marine or VideoRay will pay for the shipping of affected product(s) from the owner to VideoRay, or its authorised Dealers, and return shipment of the repaired product(s) or their replacement(s) to the owner. In order to take advantage of this, the customer must contact Atlantas Marine or VideoRay for an RMA number and shipping instructions.

 

WARRANTY LIMITATIONS / EXCLUSIONS

• Any separate product purchased from, but not manufactured by, Atlantas Marine or VideoRay is sold with only such warranties as are made by the manufacturer thereof. Atlantas Marine or VideoRay only warrants that it has title thereto, free of all liens or encumbrances.
• This warranty does not apply to systems or components that are damaged or fail as a result of normal wear, such as, but not limited to, tethers, view ports, light domes and other systems or components subject to wear.
• This warranty does not apply to systems or components that are damaged or fail as a result of failure of the user to read and observe instructions for proper operation and maintenance as contained in the User Instruction Manual furnished with the equipment
• This warranty does not apply to systems or components that are damaged or fail by connection to improper or improperly wired sources of power, or by inadequate packing, accident in transit or elsewhere, fire, theft or other similar calamity.

Atlantas Marine or VideoRay will not be responsible for any asserted defect which has resulted from Acts of God, normal wear, misuse, abuse, improper configuration, repair, or alteration made, or specifically authorised by, anyone other than an authorised representative of VideoRay. The giving of, or failure to give, any advice or recommendation by Atlantas Marine or VideoRay shall not constitute any warranty by, or impose any liability on Atlantas Marine or VideoRay.

The foregoing constitutes the sole and exclusive remedy of the purchaser and the exclusive liability of Atlantas Marine or VideoRay and is in lieu of any and all other warranties, express, implied or statutory as to merchantability, fitness for purpose sold, description, quality productiveness, or any other matter. Under no circumstances shall Atlantas Marine or VideoRay be liable for special, incidental or consequential damages, or for delay in performance of this warranty.

For more information or to submit a warranty claim, contact Atlantas Marine via our contact page or call +44 (0) 1935 426000.